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Calm support for families navigating mental health crises

RN-LED · 40+ YEARS

Expert behavioral health advocacy for families in crisis.

The mental health system is confusing and exhausting to navigate, especially when a loved one is in crisis. Partner with a Master's-prepared psychiatric nurse to bypass the red tape, decode the medical jargon, and secure faster, more effective care for your family member.

Expert mental health advocacy for family members who have tried everything to get their loved ones the care they need.

Karina Marwan, RN MSN
Karina Marwan, RN MSN

Meet your advocate

A trusted partner to help you navigate the system.

Hi, I'm Karina. I believe everyone deserves access to quality mental healthcare. With over 40 years of experience as a registered nurse, and as someone who has navigated severe mental illness within my own family, I know exactly how exhausting and confusing the system can be. I use my insider knowledge to help families cut through the red tape, communicate effectively with providers, and provide families the guidance they need to support their loved one.

  • Registered psychiatric nurse
  • Master's prepared (MSN)
  • NAMI support group leader
  • Certified coach

500+

families successfully supported and guided to better outcomes

20+

years of lived experience as a family member

40+

years of experience as a registered nurse

My services

How I Can Help

Healthcare System Navigation

I translate the complex maze of insurance benefits, treatment options, and provider networks so families know exactly which doors to open and in what order.

Provider Accountability

Getting straight answers from providers is hard. I sit in on calls, ask the right clinical questions, and make sure your loved one's plan matches their needs.

Grievance & Rights Support

When an organization or provider has failed to offer or provide the quality or level of care indicated, I help you document, file, and navigate grievances including to oversight regulators where indicated.

Family Boundary Coaching

The hardest part for many families is knowing how much to do, what is realistic, when to step back, and how to protect everyone (including yourself) without abandoning anyone.

How it works

A clear path forward in 3 steps

  1. Free 20-Minute Consult

    Schedule a brief, no-pressure discovery call to outline your family's current roadblocks and determine if my advocacy expertise is the right fit for your situation. No situation is too complex.

  2. Strategy Session

    We meet for a focused 60- or 80-minute session to untangle the red tape. We will review your circumstances in more depth, map out clear provider recommendations, immediate action items, and establish healthy boundaries.

  3. Ongoing Advocacy & Support

    Join one-on-one strategy sessions via secure video. We will continue to decode medical jargon, manage grievances, and adjust your plan as your loved one's needs evolve.

Schedule

Book a free 20-minute consultation

We'll talk through what's happening, what's possible, and whether working together is the right fit. No pressure, no charge.